Privacy Policy
Last updated: December 2025
Design Connexion LLC (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, services, and messaging platforms. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We may collect personal information only when it is necessary to provide our services. This may include:
• Name, company name
• Email address and phone number
• WhatsApp numbers used for messaging services
• Business and account-related information
• Technical data such as IP address, browser type, and usage logs
We collect information in a fair and lawful manner, with your knowledge and consent.
How We Use Your Information
We use the collected information to:
• Provide and manage CPaaS services (WhatsApp, SMS, Email, messaging APIs)
• Onboard and support clients using our messaging portal
• Deliver marketing, communication, and campaign services
• Respond to enquiries and provide customer support
• Comply with legal, regulatory, and platform (Meta/WhatsApp) requirements
We do not use personal data for purposes other than those stated above.
Cookies
We use cookies to ensure our website functions correctly and to improve user experience. Cookies may collect limited technical information such as browser type, device information, and usage data.
We do not use cookies for advertising or tracking users across third-party websites. You can manage or disable cookies through your browser settings, however this may affect certain website features.
WhatsApp & Messaging Data
When using WhatsApp or other messaging services through our platform: Messages are processed only to fulfill the requested communication service
• We do not read, sell, or misuse message content
• Message data is handled in accordance with Meta/WhatsApp platform policies
Clients are responsible for ensuring they have proper user consent before sending messages.
Data Storage & Security
We retain personal information only for as long as necessary to provide our services or meet legal
requirements.
We use commercially acceptable security measures to protect data against:
• Unauthorised access
• Loss or misuse
• Disclosure or modification
Data Sharing
We do not sell or publicly share personal information.
We may share data only:
• With trusted service providers required to operate our platform
• When required by law or regulatory authorities
• To comply with Meta, WhatsApp, or other platform policies
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy
practices or content of external sites.
Your Choices
You may choose not to provide personal information. However, this may limit our ability to provide
certain services.
You may contact us to:• Request information about your data
• Update or correct your details
• Request deletion where legally applicable
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with
an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle data, please contact us:
Design Connexion LLC
Website: https://dcxn.design
Email: info@dcxn.design
